Wahyu Sih Wardoyo B. PENGARUH SPLIT SHIFT, MULTIPLE TASK DAN PENGUASAAN MENU TERHADAP KUALITAS PELAYANAN TAMU DI RIN JAPANESE RESTAURANT NIRWANA GARDENS RESORT BINTAN . Jurnal Pariwisata Indonesia [Internet]. 2012 May 3 [cited 2024 Dec. 18];8(1):27-35. Available from: http://jurnal.stpsahidsurakarta.ac.id/index.php/JPI/article/view/322