Adi Pratama A, Sunyoto S, Sumarman S. Analisis Implikasi Peran Standard Operating Procedure (SOP) Terhadap Tingkat Kualitas Kerja Bagi Room Attendant pada Housekeeping Department di Hotel Novotel Solo. Jurnal Pariwisata Indonesia [Internet]. 2016 Jun. 1 [cited 2024 Dec. 18];12(1):77-102. Available from: http://jurnal.stpsahidsurakarta.ac.id/index.php/JPI/article/view/206