Utama Putra S, Marimin M. Pengaruh Kualitas Pelayanan Terhadap Tingkat Kepuasan Tamu di Housekeeping Department Hotel Lor In Surakarta. Jurnal Pariwisata Indonesia [Internet]. 2014 Dec. 1 [cited 2025 Apr. 19];10(1):43-65. Available from: http://jurnal.stpsahidsurakarta.ac.id/index.php/JPI/article/view/186