Yunila, F., Cahyani Ermawati, K. and Akiriningsih, T. (2020) “Pengaruh Kualitas Pelayanan Guest Relation Officer Terhadap Kepuasan Tamu di Hotel JW Marriott Surabaya”, Jurnal Pariwisata Indonesia, 16(1), pp. 1–11. Available at: http://jurnal.stpsahidsurakarta.ac.id/index.php/JPI/article/view/168 (Accessed: 18 December 2024).