SRI PURWANTI, E.; SUGIMAN, S.; TEGUH IRAWAN, B. Analisis Peran Kinerja Room Attendant Terhadap Tingkat Kepuasan Tamu di Agas Internasional Hotel Surakarta. Jurnal Pariwisata Indonesia, [S. l.], v. 6, n. 2, p. 86–102, 2011. Disponível em: http://jurnal.stpsahidsurakarta.ac.id/index.php/JPI/article/view/91. Acesso em: 18 dec. 2024.