WAHYU SIH WARDOYO , B. . PENGARUH SPLIT SHIFT, MULTIPLE TASK DAN PENGUASAAN MENU TERHADAP KUALITAS PELAYANAN TAMU DI RIN JAPANESE RESTAURANT NIRWANA GARDENS RESORT BINTAN . Jurnal Pariwisata Indonesia, [S. l.], v. 8, n. 1, p. 27–35, 2012. Disponível em: http://jurnal.stpsahidsurakarta.ac.id/index.php/JPI/article/view/322. Acesso em: 18 dec. 2024.