ADI PRATAMA, A.; SUNYOTO, S.; SUMARMAN, S. Analisis Implikasi Peran Standard Operating Procedure (SOP) Terhadap Tingkat Kualitas Kerja Bagi Room Attendant pada Housekeeping Department di Hotel Novotel Solo. Jurnal Pariwisata Indonesia, [S. l.], v. 12, n. 1, p. 77–102, 2016. Disponível em: http://jurnal.stpsahidsurakarta.ac.id/index.php/JPI/article/view/206. Acesso em: 18 dec. 2024.